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Many companies today face a dilemma of rising costs, lagging performance and increasingly tough competition, while in the public sector, government departments are faced with ever-tighter budgets. At the same time, consumers, corporate customers and the general public are demanding better, more appropriate services. Everywhere, fixed costs – especially those not linked directly to core and primary processes – are increasingly coming under scrutiny. As a result, managers are constantly seeking answers to a number of key questions:
- How can we organize a given function/department in a way that reduces operational costs without blocking valuable assets and resources?
- How can we reduce costs, improve efficiency, speed up primary business processes and meet our clients’ needs?
- Where can I find a reliable partner able to handle my unique, highly specific requirements, and how can I manage this process with regard to personnel, assets, and discussions with the Works Council and unions?
- How can I protect my intellectual property, my source of competitive advantage?
- If I want to outsource certain processes, but keep them operating on site at my production facilities, can anyone really carry them out better than my existing staff, who have built up years of expertise?
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